Terms of service
Welcome to POWERBORN. These Terms of Service explain the conditions governing your access to our website, purchases, and use of our online shopping services. Please read them carefully before placing an order.
Last updated: October 6, 20261. Acceptance of Terms
By visiting our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced on our website.
If you do not agree with these terms, please do not use our website or shopping services. These terms apply subject to your rights under applicable law.
2. Eligibility and Use of Our Website
You must have the legal capacity to enter into a binding agreement under applicable law to make purchases through our website.
You agree not to use our website to:
- Violate any applicable law or regulation.
- Engage in fraudulent activity or provide false information.
- Attempt to compromise our website's security or functionality.
- Copy, misuse, or interfere with website content or services.
- Engage in activity that harms other customers or our business.
3. Products and Product Information
POWERBORN aims to display accurate product descriptions, photographs, colours, sizes, and other details. However, the appearance of products may vary slightly depending on your device, screen settings, lighting, or photography.
Product availability, designs, specifications, and descriptions may change from time to time. We reserve the right to correct genuine errors or inaccuracies in product listings, subject to applicable law and any rights that have already arisen for customers.
4. Pricing and Taxes
Prices are displayed in the currency indicated on our website. The price applicable to an order will be shown during checkout, subject to applicable law.
Shipping charges, taxes, or other applicable fees will be communicated at checkout where required. Any advertised discounts or promotional prices are subject to their stated conditions and validity periods.
If a pricing or listing error occurs, we will handle the affected order in accordance with applicable law and communicate with the customer where necessary.
5. Orders and Order Acceptance
Placing an order constitutes an offer to purchase the selected products. An order confirmation or acknowledgement may indicate that your request has been received; it does not necessarily mean that the order has been finally accepted.
Orders may be reviewed for stock availability, payment verification, delivery details, and fraud prevention. Where we cannot fulfil an order, we will communicate with you and arrange any applicable refund in accordance with applicable law.
Please check your order details, delivery address, selected sizes, and contact information carefully before submitting your order.
6. Payments
We may offer payment methods displayed at checkout, subject to availability. Payment processing may be handled by third-party payment providers.
- You must provide accurate information required to complete your payment.
- Orders may be delayed while payment authorisation or verification is pending.
- Cash on Delivery, where offered, is subject to the conditions displayed at checkout.
- Refunds for eligible orders will be handled according to the applicable refund policy and payment method.
We do not request your payment passwords or one-time verification codes through ordinary customer support messages.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframes communicated on our website or during checkout. Delivery estimates are not guarantees unless expressly stated otherwise.
Delivery may be affected by courier delays, weather, operational disruptions, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery details and contact information. Please refer to our Shipping Policy for additional information about shipping charges, delivery estimates, and service areas.
8. Returns, Refunds, and Exchanges
Returns, refunds, cancellations, and exchanges are governed by our Return and Refund Policy, including its eligibility requirements, time limits, and procedures.
Before returning a product, please follow the instructions provided in the applicable policy or by our support team. Products may need to meet specified condition and packaging requirements.
Nothing in these terms limits any mandatory consumer rights available to you under applicable law.
9. Cancellations
If you wish to cancel an order, contact our support team as soon as possible. Whether cancellation is possible may depend on the order's processing, dispatch, and delivery status.
Where an order cannot be cancelled before dispatch, you may need to follow the applicable return procedure, subject to the terms of our policies and applicable law.
10. Intellectual Property
Unless otherwise indicated, website content, including POWERBORN branding, logos, product images, graphics, text, designs, and other materials, is owned by or licensed to the relevant rights holder.
You may browse the website and use its content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit protected content without the required permission, except as permitted by applicable law.
11. Third-Party Services and Links
Our website may integrate third-party services or link to external websites, including payment providers and shipping partners. These services may operate under their own terms and privacy policies.
We are not responsible for third-party websites or services to the extent permitted by applicable law. Your use of those services may be subject to additional conditions.
12. Limitation of Liability
To the extent permitted by applicable law, POWERBORN will not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.
Nothing in these terms excludes or restricts liability that cannot legally be excluded or restricted, including any applicable statutory consumer rights.
We do not guarantee that website access will always be uninterrupted, error-free, or available without temporary technical issues.
13. Indemnity
To the extent permitted by applicable law, you may be responsible for losses or claims reasonably arising from your unlawful use of our website, fraud, or material breach of these terms. This provision does not override any mandatory rights or protections available to you under law.
14. Privacy
Our collection and use of personal information are described in our Privacy Policy. By using our services, you acknowledge that your information will be handled as described there, subject to applicable law and any required consent.
Please review our Privacy Policy for information about personal data, cookies, data sharing, and privacy requests.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business operations, or legal obligations.
The revised version will be published on this page with an updated revision date. Changes will apply as permitted by applicable law and will not remove rights that cannot legally be taken away.
16. Governing Law and Disputes
These terms are subject to the laws applicable to the transaction and the parties, including applicable Indian laws where relevant. Any dispute will be handled by a competent forum in accordance with applicable law.
Nothing in this section limits any mandatory consumer protection rights or access to remedies available under law.
17. Contact Information
For questions about these Terms of Service, your order, or our policies, please contact POWERBORN.
Brand: POWERBORN
Email: YOUR-SUPPORT-EMAIL@example.com
Website: YOUR-DOMAIN.com
Business address: Add your registered business address here.